for MTN Nigeria
under the hood

Under the hood

for MTN Nigeria

ENTER YOUR UNIQUE COMPANY TABLE ID

WHAT STRATEGY, GOAL, OR INITIATIVE ARE YOU LAUNCHING?

ENERGY: FILL UP THE TANK

YOUR CULTURE ONLY HAS SO MUCH ENERGY TO GIVE.

CONTEXT (WHY IS THIS HAPPENING?)

EXPLAIN WHAT IS NOT CHANGING BECAUSE OF %goal%.

AND PUT IT IN A CATEGORY

Good
Tough
Big
Small

CONTEXT (WHY IS THIS HAPPENING?)

EXPLAIN WHAT IS NOT CHANGING BECAUSE OF %goal%.

AND PUT IT IN A CATEGORY

Good
Tough
Big
Small

CONTEXT ACTION

EXPLAIN WHAT ISN’T CHANGING WITH YOUR TEAM.

Your personal action

COMMUNICATE TO YOUR TEAM WHAT ISN’T CHANGING BECAUSE OF %goal%.

You will select a date for this action at the end of this workshop.

PREDICTABILITY ACTION

HOLD A PREDICTABILITY DRILL WITH YOUR TEAM.

Your personal action

You will select a date for this action at the end of this workshop.

SENSE OF SELF (WHAT DOES THIS SAY ABOUT ME?)

WHAT IS THE CHARACTER OF THE COMPANY, THIS ORGANIZATION, OR MY TEAM?
(CHARACTER: NOBLE PURPOSE, QUALITY STANDARDS, CUSTOMER RELATIONSHIPS, ETHICS, HIRING CRITERIA.)

SENSE OF SELF (WHAT DOES THIS SAY ABOUT ME?)

WHAT IS THE CHARACTER OF THE COMPANY, THIS ORGANIZATION, OR MY TEAM?
(CHARACTER: NOBLE PURPOSE, QUALITY STANDARDS, CUSTOMER RELATIONSHIPS, ETHICS, HIRING CRITERIA.)

SENSE OF SELF ACTION

SHARE ONE OR MORE INSPIRING AND TRUE STORIES WITH OUR TEAM
THAT DESCRIBE WHAT IT MEANS TO BE A PART OF THIS COMPANY.

Your personal action

SHARE GREAT AND DISTINCTIVE CHARACTERISTICS AND EXAMPLES.

You will select a date for this action at the end of this workshop.

Trust

DECLARE YOUR INTENTION
AND SUPPORT IT WITH ACTION

CREATE LEGENDS

DECLARE YOUR INTENTION AND SUPPORT IT WITH ACTION.

CREATE LEGENDS

DECLARE YOUR INTENTION AND SUPPORT IT WITH ACTION.

TRUST ACTION PART 1

DECLARE YOUR INTENTION AND SUPPORT IT WITH ACTION.
EXPLAIN TO YOUR TEAM WHAT YOU STAND FOR IN A LEGENDARY WAY.

Your personal action

CREATE A CULTURAL LEGEND. DECLARE EMPHATICALLY WHAT YOU STAND FOR. THEN DO SOMETHING SIGNIFICANT TO PROVE YOU MEAN IT.

You will select a date for this action at the end of this workshop.

TRUST: EARN IT A LITTLE AT A TIME

EXPLAIN WHAT WILL AND WON’T HAPPEN IN THE NAME OF %goal%.

.

AND PUT IT IN A CATEGORY

Definitely Will Happen Within The Next 60 Days
Definitely Will Not Happen Within The Next 60 Days

TRUST: EARN IT A LITTLE AT A TIME

EXPLAIN WHAT WILL AND WON’T HAPPEN IN THE NAME OF %goal%.

.

AND PUT IT IN A CATEGORY

Definitely Will Happen Within The Next 60 Days
Definitely Will Not Happen Within The Next 60 Days

TRUST ACTION PART 2

EARN IT A LITTLE AT A TIME.
DESCRIBE TO YOUR TEAM THE TWO THINGS YOU WILL DEFINITELY DO IN THE NEXT 60
DAYS AND THE TWO THINGS THAT WILL NEVER HAPPEN.

Your personal action

EXPLAIN TWO THINGS THAT DEFINITELY WILL HAPPEN WITHIN THE NEXT 60 DAYS IN THE NAME OF %goal%.

AND EXPLAIN TWO THINGS THAT DEFINITELY WILL NOT HAPPEN WITHIN THE NEXT 60 DAYS IN THE NAME OF %goal%.

You will select a date for this action at the end of this workshop.

REINFORCEMENT

REINFORCE WITH MEANING NOT MONEY

REINFORCE WITH MEANING, NOT MONEY

MAKE IT CREATIVE, PERSONALIZED, RAPID, AND SHOWING ANY POSSIBLE LINK TO SAFETY.

REINFORCE WITH MEANING, NOT MONEY

MAKE IT CREATIVE, PERSONALIZED, RAPID, AND SHOWING ANY POSSIBLE LINK TO SAFETY.

REINFORCEMENT ACTION

DO SOMETHING FOR YOUR TEAM THAT DEMONSTRATES PERFORMANCE
REINFORCEMENT IN A CREATIVE WAY.

Your personal action

MAKE REINFORCEMENT OF DESIRED BEHAVIORS AND PERFORMANCE CREATIVE, PERSONALIZED, RAPID, AND SHOWING ANY POSSIBLE LINK TO SAFETY.

You will select a date for this action at the end of this workshop.

YOUR ROAD TO IMPACT

Context action

COMMUNICATE TO YOUR TEAM WHAT ISN’T CHANGING BECAUSE OF %goal%.

YOUR ROAD TO IMPACT

Predictability Choice Points action

LIGHT THE PATH AHEAD FOR YOUR CULTURE, 90 DAYS AT A TIME, BY EXPLAINING THE CHOICE POINTS, CHOKE POINTS, AND SAFETY CHECKS.

YOUR ROAD TO IMPACT

Sense of Self action

SHARE GREAT AND DISTINCTIVE CHARACTERISTICS AND EXAMPLES.

YOUR ROAD TO IMPACT

Trust action part 1

CREATE A CULTURAL LEGEND. DECLARE EMPHATICALLY WHAT YOU STAND FOR. THEN DO SOMETHING SIGNIFICANT TO PROVE YOU MEAN IT.

YOUR ROAD TO IMPACT

Trust action part 2

EXPLAIN TWO THINGS THAT DEFINITELY WILL HAPPEN WITHIN THE NEXT 60 DAYS IN THE NAME OF %goal%.

AND EXPLAIN TWO THINGS THAT DEFINITELY WILL NOT HAPPEN WITHIN THE NEXT 60 DAYS IN THE NAME OF %goal%.

YOUR ROAD TO IMPACT

Reinforcement action

MAKE REINFORCEMENT OF DESIRED BEHAVIORS AND PERFORMANCE CREATIVE, PERSONALIZED, RAPID, AND SHOWING ANY POSSIBLE LINK TO SAFETY.

YOUR ROAD TO IMPACT

Predictability Choke Points action

LIGHT THE PATH AHEAD FOR YOUR CULTURE, 90 DAYS AT A TIME, BY EXPLAINING THE CHOICE POINTS, CHOKE POINTS AND SAFETY CHECKS

YOUR ROAD TO IMPACT

Predictability Safety Check action

LIGHT THE PATH AHEAD FOR YOUR CULTURE, 90 DAYS AT A TIME, BY EXPLAINING THE CHOICE POINTS, CHOKE POINTS AND SAFETY CHECKS

YOUR ROAD TO IMPACT

Predictability Saftey Check action