This is your 6 month management action plan based on responses that you entered during the Under the Hood Session. This is meant as a living document which may be editing and re-edited as you see appropriate.
In order to edit the action plan you will need to Login to Your Account.
If you have forgotten your password you can easily Reset Your Password Here by using your OpenTable email address.
If you have any question please email us at [email protected]
OUR MEASURABLE BUSINESS PERFORMANCE GOAL
- Increase revenue by 3009
- Increase time to market
- Recruit and retain top talent
- Make market share
THE INCREASED CULTURAL BEHAVIOR REQUIRED TO ACHIEVE IT
- Advocacy Aggressive evangelism of company products, pricing, plans and policies.
- Faith Trust in management, management plans and management intention, even without empirical evidence. Trust in Spencer’s vision, priorities and sense of urgency as being accurate.
- Flexibility Rapid acceptance of change.
SIX-MONTH ACTION PLAN
May 2025
FILL THE TANKS
Your culture only has so much energy to give. Doing its regular job uses most of it; anything new comes from whatever is left. A culture will prioritize use of remaining energy to protect itself before protecting the company and its goals. Demand whatever energy you want but fill it up before you do by removing uncertainty in the areas that matter most.
Provide context by reminding your culture what is not changing
THESE ARE GOOD THINGS THAT AREN'T CHANGING
- Thi
THESE ARE TOUGH THINGS THAT AREN'T CHANGING
- sasf
THESE ARE BIG THINGS THAT AREN'T CHANGING
- asf
THESE ARE SMALL THINGS THAT AREN'T CHANGING
- af
CONDUCT PREDICTABILITY EXERCISES
Within the next 90 days these are the choice points for your culture.
- af
- afs
- afs
Within the next 90 days these are the choke points for your culture.
- af
- af
- af
Within the next 90 days these are the safety checks for your culture.
- afs
- af
- afs
CREATE A SENSE OF SELF
Reinforce what proves your company's purpose, character and personality.
afsaasf
WRITE THE SCRIPT
DECLARE YOUR INTENTION
This intention has to be clear and dramatic to set context for the actions that follow. You want to create a clear “said this-did this” linkage for your culture so that it makes the immediate connection.
SUPPORT IT WITH ACTION
The legend-worthy actions that follow have to be significant and provocative to make the point that your intentions are believable. You can change an ineffective process that has always frustrated your culture; adopt a new process that it has always hoped for; respond with extreme enthusiasm to its support of your intention; play the fool and risk your dignity to make a point; or bury your dead (terminated employees) with dignity.
DECLARE YOUR INTENTION |
SUPPORT IT WITH ACTION |
---|---|
afafas |
asfasfa |
June 2025
ASK FOR TRUST A LITTLE AT A TIME
EXPLAIN WHAT WILL AND WON'T HAPPEN
Within the next 60 days these things will definitely happen.
-
safaf
-
afsasf
Within the next 60 days these things will definitely NOT happen.
-
asfasf
-
asfafa
REINFORCE WITH MEANING
IDEAS TO REINFORCE WITH MEANING
DO ONE.
- afasfafaf
July 2025
WRITE THE SCRIPT
DECLARE YOUR INTENTION AND SUPPORT IT WITH ACTION
DECLARE YOUR INTENTION |
SUPPORT IT WITH ACTION |
---|---|
afafas |
asfasfa |
PROVIDE CONTEXT
Provide context by reinforcing what is not changing
THESE ARE GOOD THINGS THAT AREN'T CHANGING
- Thi
THESE ARE TOUGH THINGS THAT AREN'T CHANGING
- sasf
THESE ARE BIG THINGS THAT AREN'T CHANGING
- asf
THESE ARE SMALL THINGS THAT AREN'T CHANGING
- af
August 2025
CREATE SENSE OF SELF
CREATE A SENSE OF SELF
Reinforce what proves your company's purpose, character and personality.
afsaasf
CONDUCT PREDICTABILITY EXERCISES
CONDUCT PREDICTABILITY EXERCISES
Within the next 90 days these are the choice points for your culture.
- af
- afs
- afs
Within the next 90 days these are the choke points for your culture.
- af
- af
- af
Within the next 90 days these are the safety checks for your culture.
- afs
- af
- afs
ASK FOR TRUST A LITTLE AT A TIME
EXPLAIN WHAT WILL AND WON'T HAPPEN
Within the next 60 days these things will definitely happen.
-
safaf
-
afsasf
Within the next 60 days these things will definitely NOT happen.
-
asfasf
-
asfafa
September 2025
GET ATTENTION
DECLARE YOUR INTENTION AND SUPPORT IT WITH ACTION
DECLARE YOUR INTENTION |
SUPPORT IT WITH ACTION |
---|---|
afafas |
asfasfa |
REINFORCE WITH MEANING
IDEAS TO REINFORCE WITH MEANING
DO ONE.
- afasfafaf
October 2025
PROVIDE CONTEXT AND CREATE SENSE OF SELF
Provide context by reinforcing what is not changing
THESE ARE GOOD THINGS THAT AREN'T CHANGING
- Thi
THESE ARE TOUGH THINGS THAT AREN'T CHANGING
- sasf
THESE ARE BIG THINGS THAT AREN'T CHANGING
- asf
THESE ARE SMALL THINGS THAT AREN'T CHANGING
- af
CREATE A SENSE OF SELF
Reinforce what proves your company's purpose, character and personality.
afsaasf
LIGHT THE PATH AHEAD
EXPLAIN WHAT WILL AND WON'T HAPPEN
Within the next 60 days these things will definitely happen.
-
safaf
-
afsasf
Within the next 60 days these things will definitely NOT happen.
-
asfasf
-
asfafa
Within the next 90 days these are the choice points for your culture.
- af
- afs
- afs
Within the next 90 days these are the choke points for your culture.
- af
- af
- af
Within the next 90 days these are the safety checks for your culture.
- afs
- af
- afs
PREPARE THE PRESSURE TEST
Just when you’ve done everything you’ve committed to, your culture may go crazy on you and act like you’ve not done anything at all. This is a good thing: The culture is beginning to recognize enough of a pattern of empathy, respect and promise-action to consider a revision in its level of commitment to your cloud transition.
It only has a few ways to test whether this is a safe move and one of the easiest is to pretend to walk away – revert to former lower levels of commitment and behavior -- since if you weren’t serious you would abandon the new way of treating it as a tactic that didn’t work. Hold the course here.
The test won’t last long and you’ll come out of the other side with a noticeably increased level of commitment.