This crisis is an amplifier

Good people will show more of their good in these tough times: more empathy, more generosity, more accountability. Evil people will show more of their evil in these tough times: more narcissism, more irresponsibility, more greed. Good companies will show more of their...

Great business lessons from great bands.

From great bands.From great bands.From great bands.Listen, I thought we could all use a break from the relentless pandemic news. And yet, now more than ever, it is important to add experience to our intelligence, and so transform it into wisdom. In this case, not your...

When “Sorry, I left the lens cap on” just won’t do.

Filming the Super Bowl and managing your own top talent culture. Complacency doesn’t just affect employee cultures that are less than competent; it breeds in employee cultures that are extremely competent. Such cultures know they’re the best. They are confident of...

IN DEFENSE OF INCOMPETENCE

When wrong is the best way to right. In the name of hyper-innovation, growth, and ROI/C metrics the enterprise has a never-ending demand for competence from its manager and employee cultures. Could anything be missing in the constant push for topnotch expertise in...

HOW PAUL MCCARTNEY MANAGES HIS EMPLOYEE CULTURE

Sgt. Pepper’s is having its 50th anniversary this year, with a super deluxe reissue version released today. Although Lennon was responsible for the two best songs, the album was McCartney’s concept and he wrote or co-wrote nine of the thirteen tracks. He’s the only...

SLAP Company Featured on IT Best of Breed

"Culture," Merriam-Webster's Word of the Year in 2014, is one of the most overused and least understood terms in the tech industry. As solution providers grapple with an epochal shift to the cloud -- with many aiming to transition toward a strategic service provider...
This crisis is an amplifier

This crisis is an amplifier

Good people will show more of their good in these tough times: more empathy, more generosity, more accountability. Evil people will show more of their evil in these tough times: more narcissism, more irresponsibility, more greed. Good companies will show more of their...

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Great business lessons from great bands.

Great business lessons from great bands.

From great bands.From great bands.From great bands.Listen, I thought we could all use a break from the relentless pandemic news. And yet, now more than ever, it is important to add experience to our intelligence, and so transform it into wisdom. In this case, not your...

read more
FIVE STEPS TO A GREAT YEAR

FIVE STEPS TO A GREAT YEAR

“Some people live and learn. Never was lucky that way,” once sang Boz Scaggs. If you tremble at the thought of starting another year repeating ineffective business strategies –– or that your management career has somehow turned into a Boz Scaggs song –– here are five...

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SHOULD STARBUCKS BRING ITS HEART TO WORK?

SHOULD STARBUCKS BRING ITS HEART TO WORK?

Let’s assume for a minute that the folks running Starbucks are real people who are provoked enough by a social issue to use their large stage to talk about it. Can a company ever do so in a way that is considered credible and appropriate by its customers? This is a...

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