TOUGH TIMES

TOUGHER TEAMS

What is the surest, fastest way through the fog of the pandemic and its impact on your company, your culture, and your customers? What are the wrong and right directions? Whose guidance do you trust? Where do you start?

Start Here

T4 is your fog cutter.

Tough Times: Tougher Teams (T4) is unique new strategies to counter your extraordinary new circumstances, backed with tactical steps to implement them for measurable success. In 2008, we helped a number of them successively navigate that financial crisis. In 2020, we have created a new enterprise solution set to meet and defeat the effect of this crisis on your business.

STEP ONE: PASS THE RIGHT TEST

The right test during these tough times is not how your company survives but how you succeed. How you have your best years ever amidst this crisis, stay strong, and emerge stronger and faster. Not as a predator, but with principles and purpose intact.

Survival vs. success marks a critical difference in thinking. If your goal is to survive, you’re going to hunker down, stay in your lane, flinch when you should punch, and focus decisions on where you’re starting from. If your goal is to succeed, you’re going to try new things, inspire necessary confidence in others, and focus decisions on where you want to end up.

This is the mindset required for you to pivot to the real problem that your company must solve in order to succeed: How do we get others to pass the test for us?

You can’t pass this success test just because you’ve decided to. Three groups will decide it for you: your manager culture, your employee culture, and your customer culture. Their power to save you and serve you is stunning, including in tough times—especially in tough times. There has never been a more important time to understand how these cultures really work and how to get yours to really work for you.

YOU CAN. YOU MUST.

T4 Solutions

Plan to succeed, not just survive.

The White Paper

The Workshop

The Keynote

THE T4 WHITE PAPER

40 pages of original strategies and tactics that is your guide to achieving unprecedented success in the midst of these tough times. Written by Stan Slap, CEO of SLAP and New York Times bestselling author.

Also available: A white label version of the T4 white paper, customizable with your own message for your customers. This will demonstrably reinforce your support for them as it helps to ensure their success. Provided at no cost to you from SLAP.

 

DOWNLOAD T4 WHITE PAPER
I WANT MORE INFORMATION ABOUT THE VERSION FOR MY CUSTOMERS >>

THE T4 VIRTUAL WORKSHOP

THE PURPOSE

Creates an unwavering solutions mindset in your managers amidst today’s extraordinary business uncertainty. Increases their own willingness to be accountable, resilient and innovative. Provides new tools to ignite the commitment of their employee and customer cultures.

THE PROCESS

Three high impact 2-hour sessions over a maximum of ten business days. For managers at every level (Note: C-Suite/Stratco/ExCo level version includes an additional session.) Individual action plans developed for each manager with measurable business objectives. Run by SLAP’s extraordinary facilitators, each of whom also have a history of accomplishments as managers themselves.

SESSION ONE: PASS THE RIGHT TEST AND STOP THE BIGGEST THREAT

  • How to set your goal to succeed, not just to survive. Examines individual definitions of success and concerns about feasibility.
  • How your employee and customer cultures will decide to accomplish that goal for you.
  • How to avoid the biggest threat to success (prevent the deep emotional exhaustion and victim mentality of your employee culture).

SESSION TWO:  PROTECT YOUR OWN COMMITMENT AND DISCOVER THE MANY HIDDEN LEADERS IN YOUR CULTURE

  • How to maintain the increased stoicism and energy that the job of manager now requires
  • How to tap your own greatest source of energy, hope and renewal and bring it to work
  • How to get your employee culture to give you more energy and commitment
  • How to discover, nurture, and leverage leadership from throughout the ranks of your employee culture

SESSION THREE:  GAIN INCREAESED LOYALTY AND EVANGELISM FROM YOUR CUSTOMER CULTURE

  • How to understand what your customers really want from you, more than ever
  • How to provide the relevance to your customers that will result in their increased loyalty and support
  • What is most important to remember about your actions, behaviors, and impact during these tough times. The importance of being human first and a manager second.

SESSSION FOUR: (EXCLUSIVE FOR C-SUITE ONLY) HOW TO BECOME A LEGENDARY C-SUITE DURING TOUGH TIMES

  • How to emerge from these tough times in a stronger, safer position than before
  • How to achieve legacy impact for your company and your career
  • How to model and reinforce a culture that loves to solve problems
  • How to gain protective evangelism from your customers
  • How to extend a vital sense of belonging in WFH conditions

 

REQUEST A QUOTE

THE T4 VIRTUAL KEYNOTE

Time to wake ‘em and shake ‘em. Tough Times: Tougher Teams comes alive in a persuasive, profound and entertaining presentation. By Stan Slap or one of SLAP’s other extraordinary presenters. Includes key points, examples and immediately actionable tactics. Available in 30- 45-, 60- and 90-minute versions.

 

 

 

I WANT MORE INFORMATION ABOUT THE T4 KEYNOTE

THE T4 WHITE PAPER

40 pages of original strategies and tactics that is your guide to achieving unprecedented success in the midst of these tough times. Written by Stan Slap, CEO of SLAP and New York Times bestselling author.

Also available: A white label version of the T4 white paper, customizable with your own message for your customers. This will demonstrably reinforce your support for them as it helps to ensure their success. Provided at no cost to you from SLAP.

 

DOWNLOAD WHITE PAPER
I WANT MORE INFORMATION ABOUT THE VERSION FOR MY CUSTOMERS >>

THE T4 VIRTUAL WORKSHOP

THE PURPOSE

Creates an unwavering solutions mindset in your managers amidst today’s extraordinary business uncertainty. Increases their own willingness to be accountable, resilient and innovative. Provides new tools to ignite the commitment of their employee and customer cultures.

THE PROCESS

Three high impact 2-hour sessions over a maximum of ten business days. For managers at every level (Note: C-Suite/Stratco/ExCo level version includes an additional session.) Individual action plans developed for each manager with measurable business objectives. Run by SLAP’s extraordinary facilitators, each of whom also have a history of accomplishments as managers themselves.

SESSION ONE: PASS THE RIGHT TEST AND STOP THE BIGGEST THREAT

  • How to set your goal to succeed, not just to survive. Examines individual definitions of success and concerns about feasibility.
  • How your employee and customer cultures will decide to accomplish that goal for you.
  • How to avoid the biggest threat to success (prevent the deep emotional exhaustion and victim mentality of your employee culture).

SESSION TWO:  PROTECT YOUR OWN COMMITMENT AND DISCOVER THE MANY HIDDEN LEADERS IN YOUR CULTURE

  • How to maintain the increased stoicism and energy that the job of manager now requires
  • How to tap your own greatest source of energy, hope and renewal and bring it to work
  • How to get your employee culture to give you more energy and commitment
  • How to discover, nurture, and leverage leadership from throughout the ranks of your employee culture

SESSION THREE:  GAIN INCREAESED LOYALTY AND EVANGELISM FROM YOUR CUSTOMER CULTURE

  • How to understand what your customers really want from you, more than ever
  • How to provide the relevance to your customers that will result in their increased loyalty and support
  • What is most important to remember about your actions, behaviors, and impact during these tough times. The importance of being human first and a manager second.

SESSSION FOUR: (EXCLUSIVE FOR C-SUITE ONLY) HOW TO BECOME A LEGENDARY C-SUITE DURING TOUGH TIMES

  • How to emerge from these tough times in a stronger, safer position than before
  • How to achieve legacy impact for your company and your career
  • How to model and reinforce a culture that loves to solve problems
  • How to gain protective evangelism from your customers
  • How to extend a vital sense of belonging in WFH conditions

 

REQUEST A QUOTE

THE T4 VIRTUAL KEYNOTE

Time to wake ‘em and shake ‘em. Tough Times: Tougher Teams comes alive in a persuasive, profound and entertaining presentation. By Stan Slap or one of SLAP’s other extraordinary presenters. Includes key points, examples and immediately actionable tactics. Available in 30- 45-, 60- and 90-minute versions.

 

 

 

BOOK A KEYNOTE

THE SLAP SOLUTIONS

Unique and Contrarian. Proven and Measurable.

Tough Times Tougher Teams

TOUGH TIMES
TOUGHER TEAMS

What is the surest, fastest way through the fog of the pandemic and its impact on your company, your culture, and your customers? Where do you start? Whose guidance do you trust?
Designed For: ALL MANAGERS, ALL LEVELS

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BURY MY HEART AT CONFERENCE ROOM B

Achieves emotional commitment from your managers, which translates into them taking on company success like a personal crusade.
Designed For: ALL MANAGERS, ALL LEVELS

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BRand Strategy

BRAND STRATEGY

Achieves true brand status. Your customers will advertise and sell for you and protect you if you stumble or get attacked.
Designed For: FOR CEO AND C-SUITE

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The Bridge

UNDER THE HOOD
ANALYSIS AND ACTION

Reveals any hesitation of your manager and employee cultures to deliver on your transformation and performance goals. Then shows exactly how to recalibrate commitment to a maximum level.
Designed For: CEO, C-SUITE

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Heaven Session

HEAVEN

Achieves your spectacular, signature customer experience — affordable, feasible, and designed by your own culture. The key to true customer centricity.
Designed For: ALL BUSINESS UNITS, INCLUDING SALES AND SUPPORT

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KEYNOTES

A summary of any SLAP solution delivered in keynote form. Will wake and shake your audiences, confirm common purpose and immediate actionable steps.
Designed For: ALL MANAGERS, ALL HANDS, CUSTOMER EVENTS

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Under the Hood

UNDER THE HOOD
TRANSFER OF COMPETENCY

Allows every manager to gain the commitment of their own culture to the success of company transformation and performance goals. Creates goal unity, focus, and commitment from every B.U. and team.
Designed For: ALL MANAGERS, ALL LEVELS

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BACK TO THE GARAGE

Achieves context for management actions that causes your culture to protect the company. Gives your culture an emotional reason to believe and contribute to company success.
Designed For: CEO AND C-SUITE.

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BOOKS

From our own New York Times, Wall St. Journal, and USA Today bestselling author, Stan Slap. Available wherever books are sold, in whatever form, including audio read by Stan.
Designed For: ALL MANAGERS, ALL LEVELS

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THE NEW VIRTUAL VERSIONS OF OUR SOLUTIONS

We’re thrilled that the in-person versions of SLAP solutions have earned a worldwide reputation for their unique, extraordinary impact. Like you, we hadn’t planned on the Age of Human Contact screeching to a halt in our lifetime and look forward to its resurgence. In the meantime, we have spent many months redeveloping our solutions for virtual delivery.

The SLAP team that developed the original versions has built these virtual versions, with lots of input/interference from Stan Slap. They are based on the same unique IP. They retain the same focus on measurable business outcomes and transfer of competency, the same big epiphanies, the same actionable steps. And they remain immaculately empathetic to the real and surreal world of a manager. Our facilitation team has been certified in the new versions, so they’ll be presented to your managers with the same skill.

We are confident that the virtual versions are of the ridiculously high standard set for the in-person versions.

 

YOU MUST REMEMBER THIS

Don’t look forward. Look backward.

There are two things we do know for certain. The first is that these tough times won’t last forever. The second is that the story of how you stood up to them will. You’re going to be living with that story for a long time. It’s time to start writing it so that it ends the way you want it to.

What can be lost. What must be found.

To be trusted about what matters most: Let this be the defining grace of your company. What matters most now is your humanity—your empathy, compassion, and unbiased unity—and how that drives decisions affecting those both inside and outside of your company. It is time to swap customer centricity for human centricity.

Successfully dealing with a seismic shift to your business often requires systemic changes but always requires unyielding adherence to your deepest purpose and principles. Some of this has to be calculated to be operationalized, but the catalyst should be to just do the right thing, for all of the right reasons. During this fierce storm, this is what you have, and this is what will save you. Your company can lose many things during these tough times, including its mind for a while, and still recover through the will of your own culture and your customers. But you cannot lose your soul.

What you do now will be remembered. Who you are now will be remembered longer.

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