If you are not able to attend your training event, you must notify the SLAP Event Manager at least FIVE (5) BUSINESS DAYS PRIOR to the first day of the training event. Cancellations must be received in writing or through the link provided in your confirmation email. All cancellations received MORE THAN FIVE (5) BUSINESS DAYS before the start date are subject to a non-refundable $150 administrative fee. The $150 fee will also be waived for a first-time transfer to another live online course. Upon written notice to the SLAP Event Manager, the fee will be waived if a substitute is sent in your place. Substitutes are NOT accepted WITHIN FIVE (5) BUSINESS DAYS of the event. WITHIN FIVE (5) BUSINESS DAYS of the start date of the training, cancellations are subject to a non-refundable $300 administrative fee. A first-time transfer requested at that time will result in the tuition payment to be applied in full to the subsequent live online training. Participants may not cancel or transfer after the virtual classroom begins. Please allow up to one week to process any refunds. If you do not cancel and do not attend or if you do not attend the course IN ITS ENTIRETY, your registration fee will be forfeited to SLAP.